1. Cancellation Policy
You may request cancellation of your order before it has been dispatched. To cancel, contact us at tattoo@annaraddytattoo.online or call +91-7845129630. Once an order has been dispatched, it cannot be cancelled. Custom-made orders cannot be cancelled once the design process has begun.
2. Return Policy
We accept return requests under the following conditions:
- The return request must be made within 7 days of delivery.
- The product must be damaged, defective, or incorrect (not matching what was ordered).
- The product must be unused and in its original packaging.
- Custom-made orders are non-returnable.
- Products that have been opened, applied, or used are non-returnable.
We reserve the right to reject return requests that do not meet the above conditions.
3. Refund Policy
If your return is approved:
- Refunds are typically processed within 7–10 business days after we receive and verify the returned product.
- Refunds will be issued to the original payment method used for the purchase.
- For COD orders, refunds will be processed via bank transfer. You will need to provide your bank account details.
- Shipping charges (if any) are non-refundable unless the return is due to our error.
- We reserve the right to deduct a reasonable amount for any damage to the product not caused by us.
4. How to Initiate a Return or Refund
To initiate a return or refund request:
- Contact us at tattoo@annaraddytattoo.online or call +91-7845129630 within 7 days of delivery.
- Provide your order details and reason for return.
- Include clear photos of the product showing the damage or defect.
- We will review your request and respond within 48 hours.
- If approved, we will provide instructions for returning the product.
5. Replacement Policy
If you receive a damaged or defective product, we may offer a replacement instead of a refund, subject to product availability. Replacements will be shipped at no additional cost to you.
6. Important Notes
- We are not responsible for products damaged due to improper application, misuse, or failure to follow application instructions.
- Return shipping costs are the responsibility of the customer unless the return is due to our error.
- Refund processing times may vary depending on your bank or payment provider.
- We reserve the right to modify this policy at any time. Changes will be posted on this page.
7. Contact Us
For any questions about our Refund & Cancellation Policy, please contact us at tattoo@annaraddytattoo.online or call +91-7845129630.
ANNARADDY Contact Information